Privacy Policy

The MindMatrix is operated by Lee Maskery, trading as The MindMatrix. Our registered business address is:

Suite 5, Zealley House
Greenhill Way
Kingsteignton, Devon
TQ12 3SB
United Kingdom

Email: info@themindmatrix.co.uk

We are the data controller for the personal information we collect from you. This policy explains what data we collect, why we collect it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may collect and process the following personal data:

• Identity data — your name.
• Contact data — your email address, phone number.
• Enquiry data — messages you send via our contact or booking forms, including company name and workshop preferences.
• Marketing data — your preferences for receiving marketing from us and your communication preferences.
• Technical data — IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
• Usage data — information about how you use our website and services.

We do not collect any special category data (such as health, race, religion, or biometric data) through this website.

We collect data through:

• Direct interactions — when you fill in forms, request a guide, or contact us by email.
• Automated technologies — as you interact with our website, we may automatically collect technical data about your device and browsing actions.

We only use your personal data when the law allows us to. We will use your data in the following circumstances:

• Legitimate interests — to respond to your enquiries, deliver requested content, and provide information about our services.
• Consent — where you have opted in to receive marketing communications. You may withdraw consent at any time.
• Performance of a contract — where you have purchased a programme or service from us.
• Legal obligation — where we need to comply with a legal or regulatory obligation.

We will never sell your personal data to third parties.

Where you have provided your email address and consented to receive marketing communications, we may send you information about our programmes, resources, and offers. Every marketing email includes an unsubscribe link. You can also opt out at any time by emailing us at info@themindmatrix.co.uk.

We may share your personal data with:

• Service providers — who provide IT and system administration services (e.g. email delivery providers). These parties process data on our behalf under strict data processing agreements.
• Professional advisers — including lawyers, accountants, and insurers where necessary.
• Regulatory authorities — where required by law.

We do not transfer your personal data outside the UK or European Economic Area (EEA) unless appropriate safeguards are in place in accordance with UK GDPR.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements. Enquiry and contact form data is retained for up to 3 years. You may request deletion of your data at any time (see Your Rights below).

Our website may use essential cookies to ensure the site functions correctly. We do not currently use tracking or advertising cookies. If this changes, we will update this policy and obtain your consent where required under the Privacy and Electronic Communications Regulations (PECR).

You have the following rights regarding your personal data:

• Right of access — to request a copy of the personal data we hold about you.
• Right to rectification — to request correction of inaccurate data.
• Right to erasure — to request deletion of your personal data in certain circumstances.
• Right to restrict processing — to request that we limit how we use your data.
• Right to data portability — to request a machine-readable copy of your data.
• Right to object — to object to our processing of your data, including for direct marketing.
• Rights related to automated decision-making — we do not use automated decision-making or profiling that produces legal or similarly significant effects.

To exercise any of these rights, please contact us at info@themindmatrix.co.uk. We will respond within one calendar month.

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the UK's data protection regulator, the Information Commissioner's Office (ICO):

ico.org.uk/make-a-complaint | Telephone: 0303 123 1113

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.